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What Does a Human Resource Manager Do?

If you’re a people person looking to use your skills in a company, a Human Resource Manager may be the perfect career fit for you.

This article will ensure you know exactly what you’re getting into, and what you can look forward to.

Let’s get started!

Meet Sarah
What is a Human Resource Manager?
Steps to Becoming a Human Resource Manager
Future Outlook
Best Thing & Worst Thing
Advice for Aspiring Human Resource Managers

Meet Sarah

Sarah is theDirector of People and Culture at BGIS, a global business services company.

How did you end up in this role?

Sarahbegan in Administrationbefore progressing into a HR role.

Now, shemanages stakeholders (both clients to the company and other workers) and regularly meets with business leaders in the company了解they are trying to achieve.

“Every day is really different — some days are really abouthiring the right people, and some days are aboutkeeping current staff and training them well,” she said.

Studies and Experience

Sarah began working in HR when shestudied a Diploma in Management at TAFE.

“I thenused my Diploma to move straight into second year in a Bachelor of Business majoring in Human Relations,” she said.

Interestingly,Sarah has always studied online whilst working at the same time.她现在正在学习研究生法律degree, and believes it isimportant that HR managers have good legal understanding!

What made you want to work in this industry?

Sarah wanted to work in this industry becauseshe loves helping others and being around people. She thinks that Human Resource Management is a rewarding job that lets you assist others in their own careers!

What is a Human Resource Manager?

Human Resource Managersorganise and direct workplace relations.They are often responsible for thehiring and firing of staff, but also manage events such as training days and outings.

Those working within Human Resources alsooversee initiatives to improve workplace morale and ethics, such as weekly lunch days or a plastic free office.

In smaller companies, HR Managers may work on their own. Their days arecentred around discussion with other managers and organisation of the company’s activities.

Roles and Responsibilities

For Sarah, who looks after a team of around 20 people,a typical day begins with a HR team meeting before she speaks with other company bosses and deals with any queriesthey may have. She generally spends time working on events and management initiatives.

Other tasks that HR Managers may have to do include thedevelopment and implementation of WHS and equal employment opportunity programs, representing the company whennegotiating with unions and employees, and monitoringemployment costs and productivity levels.

Which industries can this career be found in?

HR Managers can be found in many industries and arecommon in large companies. They are specificallyprevalent, however, in businesses which ‘sell’ people rather than products.

Think solicitors, IT specialists, accountants and the like!

What jobs do people sometimes confuse this with?

People sometimes think Human Resources and Public Relations are very similar.This makes sense, given to abbreviations of HR and PR.

HR islargely focused on hiring, internal relations and management of company ideas. PR, however,deals more wth external media, press and the overall company image.

Characteristics and Qualities

人力资源经理——技能

According toJobOutlook, the biggest characteristics needed to be a HR Manager aremanagement of personnel resources, active listening, monitoring, critical thinking and reading comprehension.

In order to manage personnel resources, HR managers need tomotivate and develop staff as they work and ensure they’ve chosen the best job for people.They also need to actively listen, by reallylistening to others and not interrupting — asking good questions too!

In terms of monitoring, HR managers willkeep track of how well work is progressing and to make changes as required.They should critically think in order tosolve problems, and think about the pros and cons.

Lastly, they’ll need tohave great reading comprehension as they have to read a lot of work-related information and understand it quickly— especially when it comes to giving out contracts to new employees and whatnot.

Steps to Becoming a Human Resource Manager

What should you study?

Though HR Managers aren’t always required to have a degree,it will really improve your industry knowledge and employability if you do.

At some universities,you study a Bachelor of Human Resources.However,most universities offer Human Resources as a Major for a Bachelor of Business or a Bachelor of Economics.Most of these degrees last 3-4 years.

Many HR Managersalso supplement their undergraduate study with a Masters in Law or Economics.

Check out the some of the Business and Economics degrees on offer:

How long does it take to become a Human Resource Manager?

After your degree, you will be ready to work in the HR field.However, to be a Manager,most people must work for at least two years in a lower or less specialised positionbefore working their way up to overseeing a team.

So if you see yourself working as a HR Manager, just keep in mind thatyou’ll need to develop some experience firstbefore getting into management.

Industry Knowledge and Software

Many HR Managershave one system which deals with finance, recruitment, educationand the like.

However, Sarah suggested it isgreat for students to know EndBorder for recruitment, Skillport for learning systems and ADP for payroll purposes.

What will this career look like in the future?

How in-demand is this career?

According to JobOutlook,Human Resource Management has a very strong growth rate. There arecurrently 57,100 people in this careerthroughout Australia.

Are there opportunities to specialise?

HRcovers a number of different areas. Whilst many managers often oversee all areas,you can specialise in Recruiting, Payments and Benefits, Training, Legal mattersor other areas specific to each organisation.

Salary

Annual Salary Future Growth Skill Level Rating
$128,000+ Very strong over the next 5 years Very high skill

Human Resource Managersmake an average of $2,464 a week, according to JobOutlook.

HR Managerswork an average of 46 hours a week在一个职业,需要很高的技术水平。

Influential Trends

AI is beginning to be used in the HR industry. Though some fear this will create a lot of job loss (especially for entry level jobs), there are also some benefits.

For example,AI can be used to screen resumes and automatically rule out unsuitable candidates, or tofacilitate large staff surveys.AI can’t really remove the ‘human’ aspect of HR, but it canautomate some of the more mundane and repetitive tasks, so that a HR Manager can focus on other things.

The Future of this Industry

In keeping with a steady growth rate,Sarah suggested that HR is now far more respected by companies than it was when she started out.

“It’s taken a little while, butCEOs are starting to understand the importance of HR… particularly when you examine rising data and staffing numbers,” she said.

She believes HR Management is nowgiven a more holistic role in the company, thoughonce it was responsible simply for “hiring and firing”.

We are getting there as an industry,” Sarah believes.

Best Thing & Worst Thing

What do you enjoy most about this job?

Human Resource Manager - Interviewee Quote

Sarah also likes thatHR is “weirdly quite big on justice. If people do the right thing, they get rewarded.”

What do you feel is the worst part of this job?

“You spend a lot of time with people all week, butat the end of the day you are HR and sometimes people don’t fully trust you, because you may be called to fire someone or just change the company direction,” said Sarah.

Advice for Aspiring Human Resource Managers

What do you wish you had known before you started working in this career?

Sarah told us, “I didn’t know thatit can be quite a lonely jobyou sometimes find out things that you aren’t in a position to share with people.

Sarah also thinkspeople should understand that HR isn’t just “fluffy”. It requires legal and contract understanding.

Why should people consider taking on this career?

Sarah believes this career isa perfect combination between law, psychology and being a people person; three things that school leavers are often passionate about.

If you are someone who is passionate about all of the above, maybe becoming a HR Manager is your calling!

Job Flexibility

HR Managersoften work long hours, but can usually do so from home.Depending on the company, managersmay be able to work remotely all the time, with meetings via Zoom calls.

What is the workplace culture like?

Sarah believesHR teams are collaborative and “big on supporting each other.”

Everyone is so genuinely passionate about people,” Sarah concluded. So if you enjoy being part of a team, a career in HR could be an option for you — just remember that there are some tough calls you will have to make, but at the end of the day, the job can be really rewarding.


Lucinda Garbutt-Younghopes to one day be writing for a big-shot newspaper… or maybe just for a friendly magazine in the arts sector. Right now, she is enjoying studying a Bachelor of Public Communication (Public Relations and Journalism) at UTS while she writes on the side. She also loves making coffees for people in her job as a barista, and loves nothing more than a sun shower.

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